We all could eat healthier, exercise more and develop a better work/life balance. For the independent advisor, I think it is even more critical to build a better business and strengthen client relationships. When a client hires you as their advisor, it’s with the intention that the relationship will last a very long time. Clients won’t refer friends and family to someone they don’t think will be around for the long haul. Read today’s blog by John Anderson for four tips to keep you, your family and your clients balanced and happy.
Are you a social media newbie? Want to try your hand at marketing online, but not sure where to start? Read today’s blog post by Amy Sitnick, Senior Marketing Manager at SEI, for the “5 Social Media Stepping Stones for Advisors.” Remember – social media is just another way to communicate wtih clients and prospects.
I was very excited two weeks ago when the 2014 FAInsight Study of Advisory Firms: “Growth by Design” arrived on my desk. The study, completed every two years, is always one of my go-to documents that helps me understand how successful advisors are growing and more importantly what the standout firms- the top third– are doing differently than the average firms. On Monday, October 27, I’m hosting a webinar with Dan Inveen, Principal and Director of Research for FAInsight. Together we will discuss the study and provide answers to the questions above and many more.
The market has been on a rollercoaster ride over the last month. How do we get off? And what should you be telling clients? First and foremost, it’s important to remind clients that volatility is a natural and necessary part of market expansion. For SEI’s perspective and three investor-approved communication materials, read today’s blog by John Frownfelter, Managing Director of Investment Solutions for the SEI Advisor Network.
Every day, we are bombarded by more bad news. We hear of Ebola, ISIS (or ISIL), another European recession, the Ukraine, and the list keeps growing. All the bad news finally caught up with the markets, as last week the Dow had multiple triple digit swings and ended up down over 2.5%. As I write this, the first three days of this week, the market has been more of the same as volatility is up – way up. At times like these, I typically see two types of advisors.
A few weeks ago, I sat down with a very impressive younger advisor. He leads his office in new accounts, has created a few traditional and non-traditional COIs that are feeding him leads, and his advisory business is booming. On the personal side, he was recently married, bought a new house and even acquired the pre-kid little puppy (which many newlyweds seem to use as a test of their domesticity). From the outside looking in, everything looked great, but as my colleague and I sat in the advisor’s office, I realized (fairly quickly) that he was about to hit a wall. Not just a little wall, but a huge brick wall – with spikes on it!
Let me explain…
Is your CRM a business strategy or just technology? Many advisors and other businesspeople talk about their CRM software so often that they have stopped thinking about what it stands for, namely Customer Relationship Management. But if you set aside the software context for a moment, that phrase looks far more like a business strategy than a technology. So what is CRM, really?
It is clearly a challenge in the modern era of business to make serious technology decisions. We now see a pace of change that disrupts on nearly a quarterly basis let alone year over year hardware and software releases.
The pace of technological change is doing more than just causing us to feel a bit out of touch. It used to be that we could identify a business plan related to systems and look ahead 5 years. Those days are diminishing, if not gone now.
To be aware of tech areas to watch and how to put a strategy in place for the future, read today’s guest blog post by Blane Warrene of QuonWarrene, Inc. a provider of technology consulting to financial advisors.
Investment performance is always an issue for some clients, and some other advisor will always have better performance – or at least they say they do. Once in a while, clients are going question you, your process and your performance …get used to it. For those clients, rather than fighting with the answers, consider changing the question.
Read today’s post for insights from a recent conversation with an advisor who was faced with this question from a long-time client, and ways you can change the conversation with clients vs. fighting the hypothetical performance of another advisor.
As human beings, we convince ourselves that there is a rational explanation for everything. We believe we can understand a situation, adapt to the circumstances and overcome the hurdle in the future. We have been taught to improve a process and perfect an approach until it is predictable and rewarding. The problem is that some things in life are fluid, ever changing and unpredictable. The financial markets are a perfect example of an unpredictable element of our lives. Despite expert advice that the best approach to investing is to buy and hold, many advisors and investors attempt to move in and out of the market over time in an effort to improve their experience.
Let’s examine the top three “hidden” risks associated with market timing…